Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-southwestern-style-tortilla-chips.chicagotortillachips.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, application users, and product purchasers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://donkey-southwestern-style-tortilla-chips.chicagotortillachips.com.
  2. All associated mobile and web applications.
  3. Online services and products offered by Donkey Southwestern Style Tortilla Chips.
  4. Interactions between users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our actions when:

  1. You register an account and use our applications as an authorized user.
  2. You visit our websites and engage with the content and features.
  3. We communicate with you via email, calls, or text messages for marketing purposes or to provide essential services.

Personal Data Collection

We collect several types of personal data to enhance your experience and tailor our services:

  1. Account Information: Details required to create and manage your user account, such as name, username, and password.
  2. Payment Information: Securely stored card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, income level, and investment preferences (if applicable).
  4. Purchase Information: Items purchased, order history, and associated delivery details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to personalize our apps and improve performance.
  6. Location Data: Information about your geographical location when you use our location-based services or consent to sharing it.
  7. Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
  8. Social Media Information: Publicly available data from social media platforms (if integrated) to enhance user experience.
  9. Product Information: Preferences, browsing history, and product interactions to offer targeted recommendations.

We collect this data through various methods: direct user input, form submissions, browser cookies, pixels, analytics tools, and third-party data providers.

Cookies

We use cookies (and similar tracking technologies) to enhance your experience on our websites and apps:

  1. Strictly Necessary Cookies: These ensure basic functionalities like secure login and session management.
  2. Preference Cookies: Remember user preferences and settings for personalized experiences.
  3. Analytics Cookies: Track user behavior to analyze trends, administer sites, and deliver targeted content.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Financial and transaction records may be kept for tax and accounting purposes (up to 7 years).
  2. User accounts remain active until deactivated by the user or until we reasonably believe that the account is no longer in use.
  3. We delete or anonymize personal data when it’s no longer needed for the original purpose, except where required by law.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption protocols during data transmission and storage.
  2. Engaging reputable third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we do not knowingly allow such individuals to use our products or services.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and within the time frame prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this Policy:

  • Email: contact@donkey-southwestern-style-tortilla-chips.chicagotortillachips.com
  • Address: Donkey Southwestern Style Tortilla Chips, Privacy Team, [Street Address], [City, State, ZIP Code]